Extreme Support™
What is Extreme Support in ServerPacket.com's terminology?
Definition: Go above and beyond to satisfy our Client's hosting needs.
It's the little things that count most of the time. With every account with ServerPacket.com, you will have the whole team behind you for support. Your team will assist you in everything and anything you need to get things running smoothly.
What do I get exactly with Managed Hosting with ServerPacket.com?
- Your own Managed Dedicated Support Team
- 24/7Unlimited Troubleshooting and Support
- On-Demand Firewall Rules Hardening
- Server-Side Software Patching
- Custom Monitoring
No fancy sales pitch and extravagant overwhelming pictures of our services; Our Managed servers is the same way, no extra bells and whistles to bottle neck any system’s performance.
To get your Managed Hosting setup, contact our Engineers via Email: support@serverpacket.com or Telephone: 949-480-8932.
100% Worry-Free Managed
When we say 100% Worry-Free Hosting, we mean it. We'll take care of our server and networking environment inside out.
- Full Managed Support for Microsoft and Linux Platforms
- Your OWN Support Team Dedicated to Your Account
- 24x7x365 Responsive Live Support
- Security Patch Updates
- Server-Side Monitoring
- 100% Hardware Warranty
- Uninterruptible Power
- 100% Network Uptime Guarantee
- Immediate Response to Emergency Support Tickets & Phone Calls
